World SIM Card Support

• In USA please use your white HanaCell SIM card. Outside of the USA, please use your blue World SIM card.
• Please note that if you used your World SIM card while in the USA, you will be charged at a higher International roaming rate.
• When you swap your SIM cards over, your messages and call records may be deleted.

• Your World SIM card will need to be actvated before you use it. Please contact HanaCell to activate your SIM card.

• You will receive text messages from the networks you connect to around the world. For the most part these messages are simply to welcome you and thank you for connecting to their network. As nice as it is to receive Welcome Messages they are Spam and should be treated as such. It is important to delete any unsolicited text messages and ignore any information they provide. Any customer service numbers or call rate information included within them do not relate to our service. Do not reply to them, or call any of the Customer Service numbers in them, as they can be very expensive.

• You may receive settings for your MMS and internet.
• To turn off the Voicemail service by making a call from the cell phone, you must be connected to a GSM network. Please note that you will be charged for receiving voicemail messages when you are not using your World SIM card if you did not switch your voicemail off.

• Once activated, your World SIM card is active until you request disconnection.

We recommend that you save your contacts in your cell phone so that you can retrieve them using either your US SIM card or your world SIM card.